Experience

Senior Experience Designer | Electronic Arts (EA)
Sept 2023–present

• Led launch of the new EA Help website, creating reusable templates and five self-service tools, driving +12% content engagement and a 70% YoY drop in live contact rate

• Collaborated cross-functionally to concept, prototype, and test new AI solutions for EA Help

• Led a small design team (two designers and an intern), providing direction, feedback, and project prioritization

Senior UX Designer | Amazon Devices
Dec 2022–Sept 2023

• Designed early experiences for a new spatial computing product, balancing hardware, software, and customer needs

• Facilitated alignment across engineering, design, and research to deliver seamless, intuitive interactions

Senior UX Designer | Amazon Luna
April 2022–Dec 2022

• Redesigned the Luna Developer Portal to streamline publishing, localization, and testing workflows for 50+ game studios managing 300+ games

• Launched Luna to Canada, UK, and Germany, reaching over 113k sessions in 10 days

• Collaborated with ESRB/IARC to define the first industry rating standards for click-to-play cloud gaming, driving a 46% increase in acquisition from Prime Gaming desktop placements during beta

• Built and launched a developer feedback program to identify and prioritize game studio challenges with the Developer Portal

UX Designer | Amazon Web Services (AWS)
Sept 2018–April 2022

• Led the UX strategy and design for the global AWS marketing website

• Coordinated research and redesign of 200+ AWS product pages, driving a 4.95% lift in sign-up initiation and a 7.97% increase in contact sales submissions

• Maintained and evolved the AWS marketing design system, improving accessibility across color, type, and components

• Mentored junior designers and onboarded contractors and agency partners

Brand Designer | Amazon Prime Now & Fresh
Dec 2016–Sept 2018

• Co-created a tool to automate digital asset production—now used by teams like Retail to generate hundreds of assets daily across Amazon.com

• Launched the Prime Now site in five European countries (UK, France, Germany, Italy, & Spain) and the mobile app in Singapore

• Led the design of the Whole Foods Market launch on Prime Now

Interactive Design Intern | Dreamsocket
May 2016–Nov 2016

• Wireframed video streaming service Brown Sugar for Bounce TV

Freelance Designer | Bright Fox Agency & Alliance Marketing Partners
Sept 2015–May 2016

• Hustled while going back to school as an adult

• Created a whole lot of Dunkin’ Donuts digital ads

Words

English

Native Speaker

German

Enough to get into trouble, not quite enough to get out

Education

The Creative Circus

Interactive Design | 2016

University of South Alabama

Double Concentration, Graphic Design & Photography
Bachelor of Fine Arts | 2009

Skills

UX essentials

User experience design
UX strategy
Product design
User stories & user flows
Information architecture
Interaction design
Web accessibility
Design systems
Wireframing & prototyping
User testing & research
UX workshops
AI/ML design

Software & web

Figma
Adobe Creative Suite
Storybook
Currently learning: Unreal